Popmundo


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Contact Popmundo

Do you have an important question regarding something which is best handled outside the game world? Use this form to get in touch with us.
All messages should be written in English. Otherwise we can't guarantee we'll be able to understand what you're writing.

Thank you!

Frequently Asked Questions
Multiple accounts
Several players on one computer
Problems logging in
Forgotten password
How do I change my Password?
How to become a VIP
Blocked account
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Your message must be in english, or we won't be able to respond!
Your message must be in English, or we won't be able to reply!

Subject:

Recipient:

TransactionID:

Errand:

* If this isn't a valid paypal transactionID we can not help you.

	I paid for a product but didn't get it.
	I made an accidental extra payment. (3-day limit.)
	I'm unhappy with my purchase and want my money back. (3-day limit.)
	My account is permanently blocked and I'm a VIP.
	Please see my message written in English.

	I've forgotten my password.
	I have registered for the game but haven't yet received an e-mail with my password.
	My account has been temporarily blocked due to failed login attempts.
	My account has been hacked.
	My character has died and I don't know why.
Please enter your Character ID if possible: CharacterID:

For Gamesultan support, please use the online service at www.gamesultan.com.

Message:

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DO NOT use this page to send us questions about how to play the game or to report bugs. We will not reply to messages concerning these matters. Please use the forum instead.

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